Attend an event

Visiting one of our great  events or a conference? You'll find all the information you need here.

Getting here

Our address: 258 Alfred Street, Mackay, Queensland, Australia 4740
Postal Address: PO Box 1080, Mackay, Queensland, 4740

Loading, unloading and drop off zones

Access to load and unload is via Alfred Street. Simply turn into Macalister Street and reverse park onto the loading dock.Vehicles will need to provide notice of acquiring access, please contact our Production Services Coordinator on +617 4961 9715 prior to arriving to arrange.The centre has two designated drop-off zones located in Alfred Street, please see map.


The centre has two designated carparks on Alfred Street and one on Macalister Street. There is ample street parking in nearby streets, however patrons must be aware that on-street parking includes a mix of restricted and non-restricted parking. Please check sign conditions for the duration of your stay.

At the MECC

You can find your way around our venue with the below map.

All Access Map


Accessible Entrances 
MECC has accessible entrances to main areas by means of a ramp. We also have a specifically designed lift to assist delegates to a stage for conferencing where required.

Accessible seating requirements (eg. wheelchair access, hearing difficulties, companion animals)
Please call the Box Office on +617 4961 9777 to let us know the specific seating arrangements you require, and we will endeavour to accommodate your needs and seating requests. Accessible seating cannot be booked online.

Accessible Facilities
Accessible toilet facilities are located in each of the main areas of the building – please see map above.

Companion Cards
Companion Card holders are entitled to a complimentary companion ticket to all performances. The cardholder must provide their Companion Card details when making bookings and present the valid ID card to receive their ticket/s from the Box Office. To access this program, please contact the box office on +617 4961 9777 or visit us in person.

Hearing Receivers - Entertainment Centre Auditorium (North Side)
Hearing receivers are available to use from the Box Office. Register at the Box Office before the event.

Hearing Loop - Convention Centre / Plenary Halls or Meeting Rooms (South Side)
A Hearing Loop T-Switch is available, just set your hearing device to the Telecoil Program. If you are experiencing any issues, please visit the box office.

Please see our hearing assistance brochure here.

Accessible Parking
See the map above for our designated accessible parking zones are provided directly on Alfred Street and Macalister Street. Additional accessible parking is also available on surrounding streets.

If you have any questions about accessibility at our venue, please contact the Box Office for more information on +617 4961 9777.

Eating at the MECC

Make your experience at the MECC complete and grab a bite to eat! Find out more about dining options here.

Staying in the Mackay Region - Come face to face with nature

Home to Australia’s longest stretch of sub-tropical rainforest, explore untouched nature and the region’s breathtaking national parks in the Mackay Region.

A trip to Mackay promises natural encounters that make you feel like you’re chartering your own adventure – whether it be exploring secluded beaches, discovering tropical islands just offshore or hiking its famous hinterland.

Getting here
Mackay sits eight hours south of Cairns and 11 hours north of Brisbane by car. Alternatively, fly direct to Mackay Airport or Moranbah Airport from Brisbane or Sydney, or take the scenic route on a Spirit of Queensland railcar.

Getting around
Car Hire
There is a range of car hire companies operating from Mackay Airport, you can find them here.

Mackay Whitsunday Taxi run taxis throughout the Mackay Region. Book a taxi online here, call 13 10 08 to book a pick up, or look for taxi ranks within the city.

Mackay Transit Coaches provide public urban bus services with pick up points throughout Mackay and surrounding suburbs. View timetables here.

Tours and Transport Services
Capture the best of the region by joining an informative tour, run by local experts who know the area better than anyone else. Find out more about tours in the Mackay Region here.